UPDATE OCTOBER 21, 2016:
Due to a Comcast outage, we are still experiencing issues with our phone service. If you are unable to call us, you can contact us via email at email@example.com. If you are trying to renew your items, you may do so online at My Account. Simply log in using your library card number and pin and follow the steps for renewal listed under My Account.
We apologize for any inconvenience. Unfortunately, the outage is expected to continue for the next several days.