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Reference Services

At the Crete Public Library, we are proud of the reference services we provide to patrons, whether it is as simple as helping them with the copy machine or showing them where the audiobooks are located, or as complicated at placing holds on books from out-of-state locations to assisting them with a difficult term paper. 
Our professional reference staff can assist you in locating financial or investment information, consumer-related information, local municipal codes, statistical information, medical information, or a wide-range materials for your research needs. Please don’t hesitate to stop by the Reference Desk with any question, no matter how trivial it may seem, or grab one of the staff if you see them elsewhere throughout the building! The staff can answer questions and place holds by phone (708-672-8017) or email (cts@sslic.net), as well. If your question is complicated or requires some research, please allow us some time to work on it and we will get back to you promptly. 
 
 

Click on the following to find out more about Reference Services 

Materials
Book Holds/Reserves & Interlibrary Loans
Reader’s Advisory/NoveList
I-Share Database
EbscoHost Database
FirstSearch Database
Homework Assistance 

Materials 

Just a few of the materials available in the Reference Department include: ValueLine, MorningStar, NADA new and used car price indexes, Standard & Poors, Consumer Reports magazine and Annual Buying Guide, and more than 2,700 books in the reference collection, including encyclopedias, dictionaries, atlases, local history materials, medical references, and many more. 

Book Holds/Reserves and Interlibrary Loans 

If the particular book that you want is currently checked out or otherwise unavailable, the reference department can put a hold (or reserve) on that book for you. When the book is available, the library will give you a call and let you know it is on hold at the circulation desk for you and will be held for 5 business days. If the Crete Library does not own a book that you want, we can order it from one of the 80 libraries within the Metropolitan Library System (MLS) and have it delivered to our library for your convenience. Patrons can also access the entire collection of the MLS through the SWAN online catalog and place their own holds. We can only place holds for Crete Library patrons and books will only be delivered to Crete for pick-up. Unless books are new and/or in high-demand, interlibrary loans usually take about a week to arrive.

For more difficult to find books, the reference staff has access to I-Share, the state-wide online catalog of the university libraries, and FirstSearch’s WorldCat, a database of holdings of libraries throughout the nation, and even worldwide. We always search for the books from in-state libraries first, as there is no charge for loans from these libraries. If the patron then wishes to search further, a $3 charge can secure books from out-of-state if necessary. Of course, books from outside the MLS system take longer to be delivered. Both of these databases can be accessed by patrons either at the library or from home with Internet access. See below (I-Share or FirstSearch) to find out how you can search these databases, ask how at the Reference Desk, or give us a call (708-672-8017).

 Please be aware that the more information you can provide the reference staff (correct author, title, date of publication, etc.) the easier it will be for us to find the exact item for which you are searching.  

Reader’s Advisory/NoveList 

Stumped about what to read next? Ask at the Reference Desk and maybe we can help! We can offer recommendations based on what types of genres, series, authors, or titles you enjoy reading. In addition, we have a few “read-alike” lists you can look at.  

We also subscribe to NoveList (part of our Ebscohost database subscription; see below), a database of more than 135,000 titles that allows you to track what you have read and offers suggestions on what other authors or titles you might enjoy based on what you’ve already read. NoveList allows you to search by author, title, keyword, subject, series, and theme, plus others. It also offers information on authors, awards, and read-alikes. Individual users can set up their own accounts in “My NoveList” to track what they’ve read and what they’d like to read next. 

You can access NoveList (http://search.epnet.com) at the library or from home if you have Internet access. Just ask at the Reference Desk the login/password if you are a Crete Library cardholder.

I-Share Database (formerly Illinet Online) 

The I-Share database (http://library.ilcso.illinois.edu/) allows us to search university library holdings in Illinois. Sixty-five members of the Consortium of Academic & Research Libraries in Illinois (CARLI) cooperatively share resources among the consortium members. Patrons can search this database at the library or from home, though they must place holds through the Crete Public Library Reference Department. Be sure to give the reference staff the correct title and author of the book, or better yet, print out a copy of the citation for that book. 

Ebscohost 

Ebscohost (http://search.epnet.com/) is a magazine and journal database covering a broad range of topics, including general interest, business, health, and social issues. Ebscohost contains approximately 1100 general reference publications, some going back to 1984 and many with full text articles. Just a few of the magazines included in Ebscohost with full text articles are Consumer Reports, Earth Science, Harpers Bazaar, National Geographic, and MacWorld. It also has 56 full text reference books and an image collection of more than 193,000 photos, maps, and flags.  

The Newspaper Source section of Ebscohost allows access to 30 national and international and 200 regional newspapers, plus television and radio news transcripts. Articles can be printed, saved, or emailed by the user for later use. Ebscohost can be accessed at the library or from home. Contact the Reference Desk for login/password. 

FirstSearch 

The Online Computer Library Center's (OCLC) FirstSearch database (http://newfirstsearch.oclc.org/) is really a “database of databases,” which gives library users access to numerous online databases and more than 5 million full text articles. The following are just a few of the most popular databases found in FirstSearch:

            ArticleFirst       Index of articles from the contents pages of journals

            ERIC               Journal articles and reports in education

            IllinoisCatalog   Catalog of materials in Illinois libraries

            MEDLINE       Covers all areas of medicine, including dentistry and nursing

            PerAbs             Periodical abstracts from general and academic journals

            WilsonSelectPlus    Full text articles in science, humanities, education and business

            WorldCat         Catalog of books and other materials in libraries worldwide

            WorldCatDissertations  Database of dissertations and theses available in WorldCat 

Like Ebscohost, users can print, save, and email documents for later use. Again, contact the Reference Desk for information on using FirstSearch. 

Homework 

We also try to keep up with assignments from local schools, so if you have an assignment due, please let us know what it is, so we can pull books that might be helpful to you and your classmates. For instance, during the 2005-2006 school year, we kept a shelf full of books at the Reference Desk that were on the high school’s Sustained Silent Reading Assignment (SSRA) list so students always had a ready list of books to chose from, even if they were coming in at the last minute.

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